Privacy Policy
Effective Date: November 27, 2025
Cedar Hill Window Replacement ("we," "our," or "us") is committed to protecting the privacy of our customers, prospective customers, and website visitors. This Privacy Policy describes how we collect, use, and share your personal information in connection with our window and door replacement and installation services in Cedar Hill, Texas.
1. Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information").
A. Information You Provide Directly to Us
This includes information you provide when you request a quote, schedule a consultation, contact us via phone or email, or sign a service contract.
- Contact Information: Name, mailing address, email address (
support@cedarhillwindowreplacement.com), and phone number (469-382-1190). - Property Information: Details about your property and specific project needs, such as the type, size, and location of doors or windows to be replaced.
- Financial and Transactional Information: Payment details (though processed securely and not stored by us), records of products and services purchased, and billing history.
B. Information Collected Automatically
When you visit our website, we may collect information automatically via cookies and similar technologies.
- Usage Data: Details about how you use our website, including pages viewed, time spent on the site, and referral sources.
- Device Data: Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
2. How We Use Your Information
We use your Personal Information for the following business purposes:
- Service Provision: To provide accurate estimates, schedule and complete installation services, and process payments.
- Communication: To respond to your inquiries, send service confirmations, project updates, and appointment reminders.
- Marketing: To send you promotional materials about our products, services, and special offers, where permitted by law. You may opt out at any time.
- Improvement: To analyze and improve our services, website functionality, and overall customer experience.
- Compliance: To comply with legal obligations, enforce our terms and conditions, and protect the security of our business and customers.
3. How We Share Your Information
We do not sell your Personal Information. We may share your information with the following third parties only as necessary to conduct our business:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processors, IT service providers, and marketing platforms. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal & Compliance: When required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate technical and organizational measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices and Rights
- Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
- Access & Correction: You may contact us using the information below to request access to the personal data we hold about you or to ask us to correct or update any inaccuracies.
- Do Not Track: Our website currently does not respond to "Do Not Track" signals.
6. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Business Name: Cedar Hill Window Replacement
- Address: 309 S Main St, Cedar Hill, TX 75104
- Phone Number: 469-382-1190
- Email Address:
support@cedarhillwindowreplacement.com
